Case Study  ·  Food Delivery SaaS

OpenWayEdge

Multi-Restaurant Food Delivery Platform

A full-featured food delivery SaaS platform — customer app, restaurant management panel, live rider tracking, and a powerful admin dashboard. Built for a client who wanted to launch their own Swiggy-style platform in their city.

🍔 Food Delivery 📱 React Native Lead Developer 3 Apps + Web Panel Multi-Restaurant SaaS
OpenWayEdge Food Delivery App
3
Apps Delivered
50+
Restaurants Onboard
Live
Rider GPS Tracking
8
Major Integrations
My Role

Lead Developer — Architecture, React Native Development & Backend API

Project Type

Multi-Restaurant Food Delivery SaaS — Customer + Rider + Restaurant Panel

Deliverables

Customer App (iOS + Android), Rider App, Restaurant Web Panel, Admin Dashboard

Primary Stack

React Native · Node.js · PostgreSQL · Firebase · Razorpay · AWS

Project Brief

A Swiggy-Style Platform
Built for Regional Operators

OpenWayEdge was built for a client who wanted to own their city's food delivery market — not depend on Swiggy or Zomato. The platform handles the full delivery ecosystem: customers order, restaurants receive and prepare, riders pick up and deliver, and the admin controls everything from one dashboard.

The SaaS model means any operator can white-label the platform for their own market, with full control over commission rates, delivery zones, and restaurant partnerships.

❌ The Challenge

  • Managing multiple restaurants in real-time
  • Live rider tracking with accurate ETAs
  • Different app experiences for 3 user types
  • Restaurant-specific menus and pricing
  • Commission split across platform, restaurant, rider

✅ The Solution

  • Unified backend serving 3 separate apps
  • Firebase real-time for live rider location
  • Role-based app flows (customer/rider/restaurant)
  • Dynamic menu builder per restaurant
  • Automated Razorpay payout splitting
Platform Features

Every Feature Your Delivery
Business Actually Needs

📱

React Native Customer App

Browse 50+ restaurants, filter by cuisine and rating, add to cart, track rider live on map, rate delivery. Smooth, native-feeling experience on iOS and Android from one codebase.

🛵

Rider App with Live GPS

Riders accept jobs, navigate to restaurant and customer via Google Maps, update order status at each step. Live location streams to customer app via Firebase in real-time.

🍽️

Restaurant Web Panel

Restaurant owners manage menu, update item availability, set preparation time, accept/reject orders, and track daily earnings — all from a clean web dashboard accessible on any device.

💳

Razorpay Payments + Wallet

UPI, cards, and net banking via Razorpay. Customer wallet for credits and refunds. Automated daily payouts to riders and restaurants after platform commission is deducted.

🗺️

Smart Delivery Zone Management

Admin defines delivery zones per restaurant with radius-based or polygon-based coverage. Orders outside the zone are automatically rejected, saving failed delivery costs.

📊

Admin Analytics Dashboard

Real-time order volume, revenue per restaurant, rider performance metrics, cancellation rates, and customer retention data — all in one admin panel built with Next.js.

Technology Stack

Built to Scale from
100 to 100,000 Orders

⚛️
React Native

Customer & Rider Apps

🟢
Node.js

Backend REST API

🔷
Next.js

Restaurant & Admin Panel

🐘
PostgreSQL

Primary Database

🔥
Firebase

Real-Time Rider Tracking

💳
Razorpay

Payments & Payouts

🗺️
Google Maps

Navigation & ETAs

☁️
AWS

Cloud Infrastructure

What Was Delivered

Production-Ready Platform,
Deployed and Live

3
Apps Built
(Customer + Rider + Restaurant)
50+
Restaurants
Onboarded at Launch
<2s
Order Notification
to Restaurant
8
Integrations
Deployed
FAQ

Common Questions About
Food Delivery App Development

How long does it take to build a food delivery app like OpenWayEdge?

A full multi-restaurant platform with customer app, rider app, restaurant panel, and admin dashboard typically takes 12–16 weeks with TechEin's team. An MVP with core features can be ready in 8 weeks. Timeline depends on the number of custom features and third-party integrations required.

Can I white-label OpenWayEdge for my own city?

Yes — the platform is built as a white-label SaaS. We can rebrand the apps with your logo, colors, and app name, configure your delivery zones and commission rates, and launch it as your own product. All source code is handed over at project completion.

How does the payment split between restaurant, rider, and platform work?

Razorpay Route is used to automatically split each payment at checkout — a defined percentage goes to the restaurant, a rider fee is set per delivery, and the platform commission is retained. All splits are configurable from the admin panel without any code changes.

What's the cost of building a food delivery app in India?

A full multi-restaurant delivery platform (3 apps + admin panel) typically costs ₹8–15 lakhs depending on features. An MVP with one restaurant and basic ordering starts from ₹3 lakhs. TechEin provides a detailed fixed-price quote after a free discovery call — contact us to discuss your specific requirements.

Want to Build Your Own
Food Delivery Platform?

TechEin has built production-grade food delivery platforms with multi-restaurant support, live tracking, and automated payouts. If you want your own Swiggy-style app for your city or niche — we've done it before.

Start a Conversation → Food Delivery App Service
✓ Free 45-min discovery call ✓ Fixed-price delivery ✓ NDA on day 1 ✓ Full source code ownership